What are your shipping rates?

  • South Island - Flat Rate $7.00 | Rural $13
  • North Island - Flat Rate $9.00 | Rural $15
  • Shipping is FREE throughout New Zealand on purchases of $120 or over
  • We also have a COLLECT option so you can pick up your order from our store at 95b Dyers Pass Road, Cashmere, Christchurch.

PLEASE NOTE: With rising courier fees we are no longer able to cover the difference if a Non Rural Delivery has been selected when Aramex deems your address to be Rural. If you would like to know before you make a purchase whether this will be the case please click on this link
If a wrong selection is made, we'll send you an email to recover the $5.00 difference. We apologise for this but as a small business we can't continue to absorb these extra costs for a service we already subsidise.

Which courier company do you use?
SHELF uses Aramex Couriers.
Please note: Aramex do not deliver to PO Boxes.

When will I receive my goods?
We aim to dispatch your order within 2 business days of receiving it. Please allow five working days from the date your order is placed to delivery.
For rural addresses please allow an extra day or two.
You will be able to track your parcel as you’ll be sent a shipping confirmation with a tracking number once your parcel has been collected by Aramex.
Please let us know if you still haven’t received your order after five days and we will chase it up for you.

Tell me about your packaging?
SHELF has quite a large inventory for such a small store. As you can imagine, a lot of product means a lot of boxes and packing material. We don’t want to see all of that packaging go to waste so where there’s a chance to reuse it for your order, we will.

Do you ship internationally?
As a rule, not at this stage. However, it's best to get in touch with us at and we will see if we can help.